Roam Saver FAQs

What is Roam Saver?

Roam Saver is a pay-per-use promo that lets Globe Postpaid customers enjoy discounted calls and texts while roaming in over 60 international destinations worldwide, for a fixed registration fee of P199!

Wow, this is great! Where can I use Roam Saver?

Below are the selected countries and the partner operators where Roam Saver is being offered. Be sure that you manually select the Roam Saver operator in your visited country. Discounts apply only to calls and texts on Roam Saver network operators.

For example, if you'll be roaming in Italy - make sure that you select the mobile network VODAFONE OMNITEL or TIM to enjoy the discounted roaming rates.

Country Partner Operator Network
Albania Vodafone Albania
Australia Yes Optus
  Telstra
  Vodafone Hutchison
  Vodafone Pacific
Austria Orange Austria
  T-Mobile Austria
Bangladesh Airtel Bangladesh
  GrameenPhone Ltd
  Robi Axiata Ltd
Belgium Belgacom Mobile
Botswana Orange
Bulgaria Cosmo Bulgaria Mobile
Cambodia Beeline
  Metfone
Canada Rogers
  Bell Mobility
  Telus
China China Mobile
  China Unicom
Colombia Telefonica Mobiles Colombia SA
Cyprus Areeba Ltd
  Cyprus Telecommunications
Czech Republic Telefonica (O2 CZ)
  T-Mobile Czech Republic
Denmark Telenor A/S
  TeliaNattjansterNorden AB
Estonia AS EMT
  Tele2 Eesti AS
Finland TeliaSonera Finland Oyj
France Bouygues Telecom
Germany Telefonica (O2 DE)
  Telekom Deutschland GmbH
  Vodafone D2 GmbH
Ghana Ghana Telecommunications Company Ltd
Greece Cosmote
  Vodafone - Panafon
Guam IT&E
Hong Kong CSL
  SmarTone
  China Mobile
  Hutchison Telecom HK
  HKT Limited
Hungary Magyar Telekom Plc
  Vodafone Hungary Ltd
Iceland Fjarskiptiehf
India Bharti Airtel
  Bharti Hexacom
Indonesia Telkomsel
Ireland O2 Communications (O2-IRL)
  Vodafone Ireland
Isle of Man Manx Telecom
Italy Vodafone (Omnitel)
TIM
Japan Softbank
Kazakhstan Mobile Telecom Service
Latvia Latvian Mobile Telephone Co
  Tele2
Liberia Comium Liberia Inc
Lithuania Omnitel-TeliaSonera
  UAB Tele2
Luxembourg P&T Luxembourg
  Tango SA - BICS
Macau CTM
Malaysia Maxis
Malta Vodafone Malta
Netherlands T-Mobile Netherlands
  KPN BV
  Vodafone Libertel NV
Nigeria EMTS Ltd
Norway Mobile Norway AS
  Telenor Mobil
  TeliaSoneraNorge AS
Poland Polska Telefonia Cyfrowa
Portugal Vodafone Portugal
Qatar Ooredoo
Romania Vodafone Romania SA
Russia Tele2 Russia
  Yeniseytelecom
Rwanda Tigo Rwanda SA
Singapore SingTel
South Africa Cell C
  MTN
  Vodacom
South Korea SK Telecom (SKT)
  LG U+
Spain Telefonica Moviles (Movistar)
  Vodafone Espana SA
Sweden Tele2 AB
  Telenor Sverige AB
  TeliaSonera Mobile Networks
Switzerland Swisscom Ltd
Syria MTN Syria
  Syriatel Mobile Telecom SA
Taiwan Taiwan Mobile (TW Mobile)
Thailand AIS (TH GSM)
UAE Du Telecom
United Kingdom Telefonica (O2 UK)
  Vodafone UK
  Everything Everywhere Limited
USA AT&T
  Cincinnati Bell Wireless
Vietnam Viettel Mobile
  GTEL Mobile Joint Stock Company
  Hanoi Telecom Joint Stock Company
  VMS (MobiFone)
Could you tell me more benefits of subscribing to Roam Saver?

With Roam Saver, you can save 50% on roaming calls and texts in over 60 countries! This is the ideal promo for customers visiting multiple countries per trip, since a single registration can be used across different destinations provided it is within the validity period.

Zone To make a call (per min) To receive a call (per min) To send a text (per 160 chars.) To receive a text message (per 160 chars.)
ReguRegular Rate Roam Saver Rate Regular Rate Roam Saver Rate Regular Rate Roam Saver Rate Regular Rate Roam Saver Rate
Zone 1: Asia & America P60 P120 P30 P60 P10 P20 FREE FREE
Zone 2: Europe & Africa P75 P150 P37.50 P75 P12.50 P25 FREE FREE
What services are included in Roam Saver?

The Roam Saver discounts are applicable to calls and texts made while roaming on the specified networks. Mobile surfing, however, is not included and will be charged at regular roaming rates.

Is the P199 consumable? How many calls and texts can I make with it?

No, the P199 is a registration fee which will enable you to enjoy 50% off calls and texts made while roaming on the specified Roam Saver networks for up to 7 days.

How and where can I subscribe to Roam Saver?

There are three ways to register to the service:

  1. Dial *143# (toll-free even when abroad) to access our self-service menu.
  2. Text ROAM SVR ON to 2884. Regular roaming rates will apply if you register outside of the Philippines.
  3. Visit any Globe Store or call our toll-free roaming hotline at (02) 730-1212 to request for the service.

Here are the terms and conditions under this service:

  • Roam Saver is valid for 7 days.
  • Roam Saver will be charged on top of your monthly postpaid plan..
  • Roam Saver is not auto-renewed and will be deactivated once the service expires.
  • In case of highly suspicious activities or misuse, Globe reserves the right to discontinue your Roam Saver service.
Can I register to the service while abroad?

Yes, you can! Just dial *143# (toll-free even when abroad) to access our self-service menu. You may also register via text, but roaming rates will apply.

What happens if I am in one of the selected 16 countries, but I am not on the preferred partner operator?

You will not be able to enjoy the discounted rates if you are not logged on to the right partner operator. Make sure to manually select the Roam Saver partner operator upon receiving your promo confirmation message. Always check that your mobile phone is set to that network.

If I subscribe to Roam Saver and Roam Unli Call and Text at the same time, which promo will be consumed first?

The hierarchy will be as follows: Roam Unli Call and Text, Roam Lite, Roam Saver then pay-per-use.

Does the promo include calls to any Globe/TM numbers in the Philippines and those in other countries, or is it limited only to the country being visited?

This promo applies to all outbound calls and inbound calls.

How will I know if my promo subscription has already expired?

You will receive pre-expiry and expiry notifications on your promo subscription.

I want to know more about international roaming! Where can I go to know more?

Visit http://www.globe.com.ph/international#roaming to know more about Zonal Pricing, Roam Saver, Roam Unli Call & Text, Roam Lite, and many more! You can also get in touch with us through Twitter at @Talk2GLOBE, or send us a message .

You can also find answers from other customers by going to Globe Community at community.globe.com.ph.